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What is the difference between a CEU and a CEH?
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A CEU is a Continuing Education Unit; a CEH is a Continuing Education Hour. Although the
terms CEU and CEH are often used interchangeably in advertising, licensing agencies require Continuing Education courses
(CE) to be measured in CEHs. A CEH identifies the total number of hours it takes to complete a CE course, and can also
be referred to as a Contact Hour.
At Women and Addiction Continuing Education Services (WACES), our classes are measured in CEHs. The number of CEHs earned is listed
on your Certificate of Completion, as mandated by the licensing/certification boards. |
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Why do credentialing agencies require continuing education for license renewal or re-certification?
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The purpose of continuing education for licensing renewal and re-certification is to keep professionals
up to date on the latest information, to broaden their knowledge-base with new material and to ensure that they
are providing the best possible treatment plan for their patients. Continuing education provides a forum for health
professionals to acquire new information and build their skill level, thereby increasing their success rate with clients. |
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How long does it take to complete a course?
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Each course can be completed in the number of hours listed as the contact hours or units. For example, a 2-unit course can be completed within 2 hours. This means it will take you, at most, 2 hours to read the course material, take notes on what you have read, review the test questions, research the answers to the questions, complete the study guide, and record your responses on the answer sheet provided. Time to take and pass the test has been included in the hours given for the course.
Since people read and comprehend at different rates, the hours it takes participants to
complete the course may vary greatly.
Participants, who are speed-readers, have considerable knowledge of the material, a familiarity with the topic
and/or extensive clinical experience, may find that they can complete the course in less time. Conversely, participants who read more slowly,
have little clinical experience and/or no familiarity with the topic, would most likely need the full 2 hours to
complete the course. |
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How much time do I have to complete a course?
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You may take as much time as you need to complete any of our courses. |
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What does taking a course involve?
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Every course requires you to read a text book or online eBook, which you can do on your own time and
at your own pace. In order to demonstrate that you have read the material, you are required to answer some multiple-choice
questions. The questions are listed in order and the answers are easy to locate in the text.
The quiz is not designed to grade you, but rather to ensure that you've read and comprehended the material. After you
have completed the exam and the evaluation form, your Certificate of Completion will be issued to you via e-mail. |
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Why do I have to take a quiz?
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The quiz is designed to verify completion of the course and understanding of the materials.
Unlike a workshop, where attendance can be taken and a facilitator is present to answer questions,
online courses require a different format to demonstrate comprehension of the course materials. |
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How many questions are there on the quiz for each course?
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The number of questions varies, according to the number of units for the course. The exam is presented in an open-book format and the questions follow the order of the written material,
so that they can be easily answered as you read the course materials.
You can view the questions before taking the course by clicking on the View Exam
button on the course listing page. |
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What is a passing score for the quiz?
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You must score 70% or higher to pass the course exam and qualify for issuance of a Certificate of Completion. |
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What if I fail the exam?
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You may retake the exam as many times as necessary. However, you must pay
the exam fee each time you take the test. |
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Do I need any special software to use your site?
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You will need Adobe Reader to view and print the Examination Study Guides. If you do not have Adobe Reader on your computer, a link to Adobe.com is
provided on our Home page. The
software is free. |
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How and when do I get my Certificate of Completion?
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Once you have completed and submitted a course examination and evaluation and your payment has been processed,
you will be issued an online Certificate of Completion within 24 hours via e-mail, upon successful passing of the examination.
The Certificate of Completion will reflect the date your order is received and approved. |
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How long should I keep my Certificate of Completion?
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Most licensing boards require that Certificates be retained by the licensee for a period of four (4) years. Please
check with your board to determine the required time-frame. |
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What happens if I lose my Certificate?
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Send us an e-mail and we will forward a copy of your Certificate to you at no additional cost. |
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What is the difference between a Textbook Course and an
eBook Course?
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The difference
between a textbook course and an eBook course is the method of acquiring the
course materials. We do not provide the textbook course materials. They must be
purchased separately; either through the links to Amazon.com provided on the
course description page, or from any other source of your choice. The
term textbook also applies to course materials in audio format.
The course
materials for eBook courses are available, at no additional charge to the course
participant, on our web site by clicking on the link on the course description
page. These materials can either be viewed on your computer or printed out for
your private use only.
The
examination processing fees are the same for both the textbook and eBook
courses, regardless of the number of continuing education credits. The
examination fee is paid at the time of submitting your Examination Answer Sheet.
Exam questions may be viewed prior to taking the test, using the link provided
on the course description page. |
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Is the Examination Answer Sheet submitted to you by electronic means?
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| Yes.
Both the text-based course and online eBook course Examination Answer Sheets are
available online and are submitted electronically when you click on the "SUBMIT
NOW" button. Your Certificate of Completion is also sent electronically using
the e-mail address provided with your payment. |
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Are your courses protected by copyright laws?
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Will my licensing board accept your Continuing Education courses?
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Please refer to the links on our Provider Approvals page to review your
licensing board's specific requirements. All of the course materials are written by professionals and are
approved for continuing education. However, we cannot guarantee that every course is appropriate
for your professional discipline. It is your responsibility to verify your board's requirements,
before selecting and ordering a course, to ensure that it meets your professional needs. |
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How many Continuing Education Hours am I allowed to earn through online learning?
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Although many credentialing agencies allow all of the Continuing Education Hours to be earned via online and
home study format, there may be restrictions for your particular board. It is your responsibility to
confirm with your board and verify their requirements. To help you access this information, we have
provided links to the various boards and agencies on our Provider Approvals page. |
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Will my credit card information be confidential and protected?
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All of your credit card and personal information is protected and will remain confidential when ordering
online using our Secure Server. Our Secure Server uses 128 bit encryption to provide you with the maximum
security when ordering online. However, not all web browsers are capable of 128 bit encryption. Make sure that you see
the "locked" padlock at the bottom of your browser screen on the Order Form page before placing your order. |
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What is your Refund Policy?
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Fees are collected when you complete and submit the Examination Answer
Sheet/Payment Form. The Examination fee is for the processing, review and
grading of the examination questions. Therefore, no refunds will be given once
you have submitted the answer form and your payment.
Textbook course materials
purchased from an outside vendor (Amazon.com) are subject to the terms and
conditions of that vendor. Please check with Amazon.com for their refund
policies. |
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What is your Privacy Policy?
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Your privacy is of the utmost importance to us. We do not share or sell any of the information
that you provide when ordering any of our courses. However, we do keep a mailing list of our
valued customers, and occasionally send information to them. You can always choose not to be on our
mailing list by sending us an e-mail. Outside vendors, such as Amazon.com, have
their own Privacy Policies, which can be accessed from the link provided on the
course description page. |
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What if I have additional questions?
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If you have any other questions, e-mail us at: info@WACESpublishing.com. |
Webmaster: Motif Global Media
